Job Description

Human Factors Engineer

UI/UX | GMD Fire Control

Full-Time with an Employee Owned and Best Places to Work Contractor

Onsite in Huntsville, AL | Schedule: 9x80

We are hiring a Human Factors Engineer to support the Ground-Based Midcourse Defense (GMD) Program and GMD Weapon System (GWS) for the Missile Defense Agency (MDA), with a focus on the design and development of the GMD Fire Control (GFC) product. This role applies Human Factors Engineering (HFE), human-computer interaction (HCI), user research, and UI/UX design to complex missile defense software, including user assessments, journey maps, user flows, task analysis, wireframes, mockups, and end-user feedback that informs the Agile product backlog.

Responsibilities:

• Apply Human Factors Engineering (HFE) principles to software-centric GMD Fire Control system design and development.
• Develop and administer qualitative and quantitative user assessment methods.
• Collect and analyze formative and summative end-user feedback and data to inform product development and drive the product backlog.
• Develop journey maps, user flows, task analyses, and related user-centered design artifacts.
• Design User Interface (UI) concepts, wireframes, and mockups based on operator tasks and workflows.
• Translate user research and operator feedback into actionable product requirements and backlog priorities.
• Collaborate across technical teams supporting the GMD Weapon System (GWS) and GMD Fire Control (GFC) product.
• Support development of user-centered solutions for a complex system operating within a broader system-of-systems environment.

Qualifications:

• U.S. Citizenship is required by Federal Law
• Must possess an active Secret security clearance.
• Bachelor’s or Master’s degree in Psychology, Human Factors, User Interface/User Experience (UI/UX) Design, Human-Computer Interaction (HCI), or a related field.
• Bachelor’s degree with 2 years of related experience or a Master’s degree with 0 years of related experience; experience must not exceed 10 years.
• Fundamental understanding of Human Factors Engineering (HFE) principles as applied to software-centric system development.
• Experience developing and administering qualitative and quantitative user assessment methods.
• Experience collecting and analyzing formative and summative end-user feedback/data to drive a product backlog.
• Experience developing journey maps, user flows, task analyses, or equivalent user-centered design artifacts.
• Experience with UI design, including developing wireframes and mockups based on operator task flows.
• Ability to communicate technical and user-centered design concepts across collocated and geographically dispersed technical teams.
• Ability and willingness to travel up to 10% to support business needs.

Preferred Qualifications:

• Experience working on a product team and driving a product backlog in coordination with multiple Scrum team Product Owners.
• Prior experience supporting Missile Defense Agency (MDA) programs, with GMD experience preferred.
• Experience working with multidisciplinary teams in an Agile development environment.
• DoD experience with user-centered UI/UX design and/or user research for complex systems operating within a system-of-systems environment.
• Experience supporting system development and assessment against MIL-STD-1472 Human Engineering requirements.
• Interest in developing an in-depth understanding of GMD components, end users, and system-of-systems operations.

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