Job Description
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Florida residency required to start, relocation assistance provided.
Informatics Analyst, Epic Certified and Clinical experience. Job Summary
The Clinical Information Systems Specialist supports and optimizes clinical systems across the hospital network, serving as a key liaison between clinical leaders and IT. This role provides day‑to‑day operational support, leads system planning and development efforts, and ensures effective workflow integration. Responsibilities include analyzing user needs, documenting requirements, conducting system testing, training end users, and collaborating with vendors to align system functionality with organizational goals. The specialist monitors system performance, recommends improvements, and assists in developing policies and procedures for clinical system usage.
Candidates should hold Epic certification (Ambulatory, Clarity, Orders, or ClinDoc), possess clinical experience (RN or similar preferred), and have 3–5 years of clinical information systems support or implementation experience. Strong knowledge of CMS regulatory reporting, SQL reporting skills, and experience with process improvement initiatives are beneficial. Florida residency or 1099 contractor status is required. Position Responsibilities
Provide support for the clinical information systems in the hospital network.
Serves as a resource person for the daily operational issues of the hospital’s clinical systems
Acts as the key point of contact between clinical leaders (including physicians) and Information Technology clinical initiatives in developmental, implementation and production environments.
Provides leadership, facilitates and enables the planning, development, maintenance and evaluation of clinical information systems and workflow with representatives of the organization
Reviews, analyzes, and evaluates user needs and clinical systems.
Acts as the internal expert on clinical systems functionality and capabilities, and keeps abreast of changes to the base system.
Documents functional and technical requirements, mapping process flows, documenting test plans, conducting system testing, documenting user manuals and administering training.
Work with the clinical customers to understand their requirements, map process models, design technical solutions to satisfy requirements, and complete formal system testing.
Work with vendors to understand product features and align the MSMC implementation strategy with the vendor's product roadmap. Using this information, educate the MSMC end users on available functionality.
Monitor system performance and report anomalies, errors, inaccuracies or inefficiencies. Make recommendations as needed.
Collaborate closely with - and communicate between - IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives.
Train, educate, and instruct clinical users on features, operation, and usage of software systems.
Assist in the development of policies and procedures for the usage of clinical information systems.
Qualifications
Hospital Experience Desired
Epic Ambulatory, Epic Clarity or Orders or ClinDoc certified
Experience as an RN or other clinical area preferred
3+ years Epic software implementation or support experience
Bachelor's Degree or equivalent experience
SQL reporting experience preferred
Strong understanding of CMS reporting programs (e.g., MIPS, ACO, eCQM) for Regulatory
3-5 years prior experience working in a clinical information systems environment and familiarity with process/performance improvement; implementing change; risk assessments; and gap analysis
Florida resident required
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!
Degree Requirements:
Certification:
Job Tags
For contractors, Relocation package